Terms of Service

Fair and transparent terms governing your Python programming education journey with PyCodeLK

Last updated: July 25, 2025

Welcome to PyCodeLK

These Terms of Service govern your access to and use of PyCodeLK's Python programming courses, educational materials, and related services. By enrolling in our courses or using our platform, you agree to be bound by these terms.

We believe in creating a supportive learning environment built on mutual respect, academic integrity, and shared commitment to excellence in Python programming education.

Service Usage Terms

Acceptable Use Policy

Permitted Activities

  • • Access course materials for personal learning
  • • Complete assignments and participate in discussions
  • • Use code examples for educational purposes
  • • Share knowledge with fellow students respectfully
  • • Build portfolio projects using learned concepts

Account Requirements

  • • Provide accurate enrollment information
  • • Maintain confidentiality of login credentials
  • • Use real identity for course participation
  • • Report unauthorized account access immediately
  • • Keep contact information updated

User Responsibilities and Obligations

Academic Integrity

  • • Submit original work for assignments
  • • Properly attribute external sources and references
  • • Avoid plagiarism in all submitted materials
  • • Collaborate honestly in group projects
  • • Report academic misconduct if observed

Learning Commitment

  • • Attend scheduled live sessions when possible
  • • Complete assignments within specified deadlines
  • • Engage constructively in course discussions
  • • Provide feedback to improve course quality
  • • Respect instructor and peer expertise

Service Availability and Limitations

Platform Access

We strive to maintain 99% uptime for our learning platform, with scheduled maintenance communicated in advance. Course materials remain accessible throughout your enrollment period plus 6 months after completion.

  • • 24/7 access to recorded course materials
  • • Live session recordings available within 24 hours
  • • Technical support during business hours
  • • Mobile-optimized platform for learning on-the-go

Course Modifications

We reserve the right to update course content, schedules, and delivery methods to maintain educational quality. Significant changes will be communicated at least 2 weeks in advance, and alternative arrangements will be offered when necessary.

Account Terms and Conditions

Enrollment Terms

  • • Minimum age of 16 years for enrollment
  • • Parent/guardian consent required for minors
  • • One account per individual student
  • • Non-transferable course access rights
  • • Full payment required before course access

Refund Policy

  • • 14-day full refund period from enrollment
  • • Prorated refunds available within first 30% of course
  • • No refunds after 50% course completion
  • • Processing time: 5-10 business days
  • • Refunds processed via original payment method

Legal Obligations and Conduct

User Conduct Requirements

  • • Treat all community members with respect and professionalism
  • • Use appropriate language in all communications
  • • Provide constructive feedback and avoid personal attacks
  • • Respect diverse backgrounds and learning styles
  • • Contribute positively to the learning environment
  • • Follow instructor guidance and course protocols

Prohibited Activities

  • • Sharing course materials with non-enrolled individuals
  • • Recording or redistributing live sessions
  • • Using multiple accounts to access content
  • • Engaging in harassment or discriminatory behavior
  • • Attempting to compromise platform security
  • • Commercial use of course materials without permission

Content Guidelines

  • • Ensure submitted content is original and appropriate
  • • Avoid sharing sensitive personal information publicly
  • • Respect intellectual property rights of others
  • • Report inappropriate content to course administrators
  • • Use course forums for educational purposes only
  • • Maintain professional standards in project presentations

Age Restrictions and Requirements

  • • Minimum age of 16 for independent enrollment
  • • Parent/guardian oversight required for students under 18
  • • Age verification may be requested during enrollment
  • • Specialized junior programs available for younger learners
  • • Adult supervision recommended for advanced topics
  • • Career guidance services available for all age groups

Service Limitations and Disclaimers

Disclaimer of Warranties

While we strive for excellence in our Python programming education, we provide our services "as is" without warranties of any kind. We make no guarantees regarding:

  • • Specific learning outcomes or skill acquisition rates
  • • Job placement success or salary improvements
  • • Uninterrupted access to course materials
  • • Compatibility with all devices and browsers
  • • Error-free course content or platform functionality
  • • Availability of specific instructors or mentors
  • • Third-party service integrations
  • • Future viability of taught technologies

Limitation of Liability

Our liability for any claims arising from your use of our services is limited to the amount paid for the specific course in question. We are not liable for:

  • • Indirect, incidental, or consequential damages
  • • Lost profits or business opportunities
  • • Data loss or corruption
  • • Third-party actions or content
  • • Technical issues beyond our control
  • • Decisions made based on course content
  • • Interactions with other students or instructors
  • • Career outcomes or employment decisions

Service Modifications and Updates

We reserve the right to modify, update, or discontinue aspects of our service to maintain quality and relevance:

  • • Course content may be updated to reflect current Python best practices
  • • Platform features may be added, modified, or removed with notice
  • • Pricing and course offerings may change for future enrollments
  • • Technical requirements may be updated as technology evolves
  • • Terms of service may be revised with 30 days notice

Termination Conditions

We may suspend or terminate access to our services in the following circumstances:

Student-Initiated

  • • Voluntary withdrawal from courses
  • • Request for account deletion
  • • Non-payment of course fees
  • • Extended periods of inactivity

Institution-Initiated

  • • Violation of terms of service
  • • Academic misconduct or dishonesty
  • • Disruptive behavior affecting other students
  • • Misuse of platform or course materials

Legal Information and Dispute Resolution

Governing Law and Jurisdiction

These terms are governed by the laws of Sri Lanka. Any disputes arising from your use of our services will be subject to the jurisdiction of Sri Lankan courts.

  • • Sri Lankan consumer protection laws apply
  • • Local data protection regulations observed
  • • Educational standards compliance maintained
  • • Tax obligations handled per local requirements

Dispute Resolution Procedures

We encourage open communication to resolve any concerns. Our dispute resolution process follows these steps:

  • • Direct communication with course support team
  • • Escalation to academic affairs if unresolved
  • • Mediation through neutral third party if needed
  • • Legal proceedings as last resort

Terms Modification Policy

We may update these terms periodically to reflect changes in our services or legal requirements. When we make material changes:

  • • We will provide 30 days advance notice of significant changes
  • • Updated terms will be posted on our website with revision date
  • • Continued use of our services constitutes acceptance of new terms
  • • Students may withdraw within notice period if they disagree with changes
  • • Academic progress and certifications remain valid regardless of term changes

Contact Information for Legal Matters

For questions about these terms or to report legal concerns, please contact our legal affairs team through our main contact form. Include "Legal Inquiry" in your subject line for priority handling.

Response Times

  • • General inquiries: 2-3 business days
  • • Legal matters: 5-7 business days
  • • Urgent issues: Within 24 hours

Required Information

  • • Student ID or enrollment details
  • • Specific terms or policies in question
  • • Detailed description of the concern